Jump to content
CooLYar Forums - A Friendly Community by CooLYar
Sign in to follow this  
Waqas

RIM Faces Class Action Lawsuit Over BlackBerry Outage

Recommended Posts

stumbleupon.pngdiggme.pngfb.jpgrim-lawsuit-blackberry-outage
BlackBerry Outages

RIM’s apology and peace offering of free apps after a four-day service outage in early October did not appease all unhappy BlackBerry owners.

Two separate lawsuits have been filed in the U.S. and Canada, both on behalf of all BlackBerry owners with an active service agreement at the time of outage. The class action suits seek damages for breach of contract and negligence on RIM’s part.

The outage, which lasted from Oct. 10 until Oct. 14, left millions of users in Europe, the Middle East, Africa and the Americas unable to receive emails and messages.

The U.S. lawsuit, filed in California by Eric Mitchell — a user who had a BlackBerry contract through Sprint at the time of outage — seeks damages including cash compensation for service fees as well as legal costs.

Similarly, the Canadian lawsuit asks for refunds for loss of service, asking RIM to “take full responsibility for these damages.”

If successful, the lawsuits could prove costly for RIM. The U.S. complaint estimates that Research In Motion earns at least $3.4 million per day in service revenue, and RIM has more than 16 million users in the U.S.


@petridishes


rim-tweet-1.jpg

Click here to view this gallery.

[via Guardian]

More About: blackberry, blackberry outage, class action lawsuit, RIM

For more Business coverage:

di
di

Mashable?i=XGku_rp87_Q:JUjz6WxaCus:D7DqB2pKExk Mashable?i=XGku_rp87_Q:JUjz6WxaCus:V_sGLiPBpWU Mashable?i=XGku_rp87_Q:JUjz6WxaCus:F7zBnMyn0Lo Mashable?d=qj6IDK7rITs Mashable?d=_e0tkf89iUM Mashable?i=XGku_rp87_Q:JUjz6WxaCus:gIN9vFwOqvQ Mashable?d=yIl2AUoC8zA Mashable?d=P0ZAIrC63Ok Mashable?d=I9og5sOYxJI Mashable?d=CC-BsrAYo0A Mashable?i=XGku_rp87_Q:JUjz6WxaCus:_cyp7NeR2Rw
XGku_rp87_Q

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

×

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.